Commercial Manager - CAPITA
(Manchester/ Blackburn/ Carlisle)
The following vacancy is now available.
General Role Description:
Work along side business unit managers to:-
- Assist in the commercial aspects of contract and client management of both Outsourced contracts and major projects
- Take an entrepreneurial approach to finding and prioritising (with BU managers) those issues which require commercial support
- Take a hands on approach to supporting resolution of commercial issues where appropriate, or implementing and managing appropriate resource for the same. Ownership of issues to the point of resolution is essential.
- Manage
day to day level negotiations with clients and service providers
- Support
in the negotiation of larger scale commercial changes to key accounts and
projects
- Support
the development of new propositions
- Liaise with internal legal teams to support BU managers on the more complex aspects of contract review and service propositions
- Engage
in the standard project review process, in particular supporting the
commercial management of change and variation on major projects
- Conduct
ad hoc contract compliance reviews
- Support key compliance processes for the north including liability approval requests
- Report progress on key commercial issues to and receive instruction from the regions South Operations Board
Key requirements
- Ability to manage clients in a pragmatic and personable way
- Strong comprehension skills, and understanding of fundamental contract mechanisms commonly found in service contracts
- Understanding of cost behaviour, and ability to quickly ascertain relevant drivers of cost and profit in given scenarios
- Ability
to work under low levels of supervision
- Strong ability in general management, and task management
- Key focus on outcomes and business objectives – as this is generally the measure of success in an organisation such as Capita.
Please contact Steve Lucas or Clare Hart , Student Experience Support Tutors (AFE) on s.lucas@mmu.ac.uk or Clare.Hart@mmu.ac.uk for further information.
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